Please be aware that telephone calls to and from Class People may be recorded for training, monitoring, quality assurance, safeguarding, and compliance purposes. Call recordings may also be used to help resolve disputes, improve our services, and ensure that we maintain high standards of communication and customer care.

By contacting us by telephone, you acknowledge and accept that your call may be recorded.

All recordings are stored securely and handled in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Access to recordings is restricted to authorised personnel only and recordings will only be retained for as long as reasonably necessary.

We do not share call recordings with third parties unless required to do so by law, regulatory obligation, or where it is necessary in connection with the services we provide.

Further information about how we collect, use, and store personal data can be found within our Privacy Policy. If you have any questions regarding this policy or wish to exercise your data protection rights, please contact us at admin@classpeople.co.uk